Surface Book 2's power issues are a feature, not a bug

Surface Book 2's power issues are a feature, not a bug

Microsoft has confirmed that its new Surface Book 2 laptop has a critical power problem, causing its battery to extensively drain during heavy gaming or significant GPU usage. Battery drain is normally not an issue with graphics apps because the chip only kicks in when needed.

In other words, while the Surface Book 2 is well-equipped for gaming, sooner or later, you'll run into power-related problems that will either have you draining your batter or dropping frame rates. To power this beast, Microsoft is supplying a 102-watt charger, but this apparently isn't enough to avoid battery drain under heavy load. Microsoft has confirmed the issue and explained why this occurs.

"The Surface Book 2 Power Mode Slider is provided as a means to give the user control over the range of performance and battery life". The power derived from the battery is used in "some intense, prolonged gaming scenarios" to make the maximise the utilisation of the available resources, The Verge reports citing a statement provided by a Microsoft spokesperson.

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It seems the laptop was created to push 95 watts of power from the charger, but that is not enough to fuel the processor, GPU, and other components at maximum performance, during graphics-intensive applications. The thing is, without a clear warning when choosing the "best performance" mode, most customers experiencing the battery drain may think that they have a faulty charger or battery. However, in some cases, the device's battery may not be able to keep up.

Between the two, the Surface Book 2 is supposed to be more powerful than the Surface Pro, whose main selling point is portable productivity.

Well, it has to considering that it insists the Surface Book 2 can do heavy gaming and charging simultaneously. The Nvidia GTX 1060 needs up to 80 watts, which, combined with the processor, suck up to 105 watts of power while the charger only delivers 95 to the device. "The base battery discharges too quickly with the supplied charger, meaning the Nvidia card (located in the base) will disconnect in the middle of a long gaming session at maximum performance even if you're plugged in", Warren had noted in his review. After all, gamers are going to be most affected by this issue, given that advanced games are going to need more CPU and GPU power than what's provided in battery-efficient mode.



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