According to allegation, a 23-year-old woman was harassed and molested by an Ola cab driver who engaged the child lock to trap her in his vehicle late on Sunday night.
As per her complaint to the Ola Cabs safety team, the driver, Rajashekar Reddy, misbehaved with her on Outer Ring Road and held her "hostage" for quite sometime by locking the auto doors, during the ride from Indiranagar on Sunday night. On Monday, the young woman received six calls from Reddy, who not only berated her for complaining to Ola about his behaviour, but also threatened to cause her harm, saying that he knew where she stayed. "Safety of customers is our priority and we will continue to extend our full support to this investigation against the said driver", Ola Spokesperson said.
It said the customer has been asked to lodge a formal complaint with the authorities.
The woman was travelling alone from Indiranagar to BTM Layout in an Ola cab. However, the woman started banging the windows and created a commotion after which he let her out.
According to the woman, the vehicle had reached the intermediate Ring Road on the way to Koramangala when the driver stopped the auto by the roadside. To save herself, the woman ran to the Ejipura traffic signal, which was 500 m from the spot. Ola said, "We regret the unfortunate experience the customer had during her ride".
While the woman approached the police, she is yet to file any complaint against the driver with the police department. Even now they haven't told me what action has been taken.
"The company on its part has claimed that it has taken necessary actions and the driver has been "off-roaded". "He was rated 4.9 on the app", the woman said. "What is the company doing to ensure women who use the service are safe?" she was quoted saying in an NDTV report.
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