Starbucks in Hot Water After Barista Writes 'Beaner' on Latino Man's Cup

A sign at a Starbucks in Pittsburgh is seen earlier in May

Just a month since facing widespread backlash over the wrongful arrest of two black men at a Starbucks café, the company is once again facing allegations of racism after a Latino customer found a racial slur written on his coffee cup at one of the coffee chain's locations.

That was the name he gave when he walked into a Starbucks in La Cañada Flintridge, California, and ordered a venti white mocha and a venti iced caramel macchiato.

"Out of all the names they could've put on his coffees for "misunderstanding" him they decide to put 'beaner, '" she said, noting that the Starbucks employees apparently understood Pedro well enough to get his drink orders right.

"It's like an insult overall", he said.

"That's clearly really racist".

In a statement, the coffee chain said it is working to remedy the incident.

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Initially, the location offered Pedro a $50 gift card to compensate for the ordeal.

A Starbucks spokesman in Seattle told me they're launching a full investigation that 'obviously this is not the kind of experience we want our customers to have. "We asked for his forgiveness and we are working to correct this". "I mean, that's - when you put something in the computer and put a name on something, you're labeling someone, and I think that's not right".

If there was ill intent with the slur, Starbucks definitely needs to make sure the location in La Cañada Flintridge is on the list to receive it.

The incident comes just weeks before Starbucks plans to close all of its stores for racial-bias training on May 29. Brandon Ward, 26, alleged that a worker at the location in the Los Angles suburb of Torrance on January 23 prevented him from using the store's restroom because of his ethnicity.

In place of the man's name, the sticker on the cup said "beaner", a derisive racial term used for Mexicans.

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