Dixons Carphone finds data breach and over a million records accessed

Dixons Carphone's huge data breach is the first big blunder post GDPR

United Kingdom retailer Dixons Carphone has confirmed there has been unauthorized access to user data held by the company.

The hacking represents a further blow to the company following a series of profit warnings since last summer amid tough trading for its mobile phone arm.

Thankfully, the cards with chip and pin protection make up the vast majority of the cards so they should be more protected from exploitation in this breach, however, the firm did say that 105,000 non-EU issued cards were also leaked and their owners have been notified so they can take measures to protect themselves.

The breach was uncovered by Dixons Carphone this week, but apparently took place back in July 2017, when hackers tried to access a processing system used by its Currys PC World and Dixons Travel stores.

In addition, 1.2 million records containing personal data including names, addresses and email addresses have also been accessed.

But the company claims there's still no evidence of fraud, or even that this data left its system.

"The protection of our data has to be at the heart of our business, and we've fallen short here".

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"We have taken action to close off this access and have no evidence it is continuing", the company said.

Carphone Warehouse is one of many High Street retailers feeling the strain of tough economic challenges.

The data did not contain pin codes, card verification values (CVV) or any authentication data according to Dixons Carphone. Paul German, CEO at Certes Networks, commented: "Despite the well-publicised Target data breach, it seems that other retailers are still not adopting appropriate cybersecurity strategies".

However, an additional 105,000 cards from outside the European Union - with no chip-and-pin protection - have been compromised as part of the breach.

The Information Commissioner's Office (ICO), the Financial Conduct Authority and law enforcement have all been informed about the attack.

It said there was now no evidence of any fraudulent use of the information - with the vast majority of the cards having chip and pin protection.

Things haven't been looking too great for Dixons Carphone. It said since the 2015 attack it had worked extensively with cyber security experts to upgrade its security systems.

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