Flynas 'Best Low-Cost Airline in the Middle East' anew

Best airlines in the world for 2018 according to Skytrax

Qantas dominated the awards for the Australia-Pacific region, taking out best airline, best first class, best business class, best economy class and best staff.

The Singapore-based airline was presented with the award on Tuesday at a ceremony in London.

"The World Airline Awards are based on direct feedback from customers, who we know have more airlines to choose from in this highly competitive global environment". Travellers across the world vote in the largest airline passenger satisfaction survey to decide the award winners.

"A key "wow" factor for customers is consistency and this proved to a real asset for Singapore Airlines who scored highly across both product and service", said Skytrax spokesperson Edward Plaisted in a statement.

To do this, the airline has embarked on a three-year transformation plan which was launched just over a year ago.

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The Skytrax award is part of flynas' series of successes, the last of which was winning the Middle East's Leading Low-Cost Airline award from World Travel Awards for the fourth consecutive year in Dubai in April, in addition to the "Top 100 Saudi Brands" award received from His Royal Highness Prince Khaled Al-Faisal, Makkah Governor and Advisor to the Custodian of the Two Holy Mosques King Salman bin Abdulaziz.

The top nine airlines in the world were Asian airlines, with Singapore Airlines taking the number one spot for the fourth time. ANA All Nippon Airways, Emirates and EVA Air comprise the rest of the top 5.

AirAsia was named world's best low-priced airline, the 10th year in a row it has won the award.

In a relatively short time, Qatar Airways has grown to more than 140 destinations worldwide, offering levels of service excellence that helped the award-winning carrier to become best in the world, Skytrax said. 335 airlines are featured in the survey results. The survey itself was offered in English, French, Spanish, Chinese, Russian and Japanese.

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