Thomas Cook in apology after female passenger 'told to cover up'

Emily O'Connor says she was threatened to be removed from a flight because of the way she was dressed

That changed after she boarded the flight, as cabin crew repeatedly asked her to cover up, reports The Telegraph.

Emily O'Connor said cabin crew told her what she was wearing - a crop top and high-waisted pants - was "inappropriate" and "caused offence".

A woman on a Thomas Cook flight is claiming airline staff forced her to cover up what they considered to be an "inappropriate" crop top.

Emily O'Connor wrote on Twitter that while preparing to fly March 2 from Birmingham in the United Kingdom to the Canary Islands, she was informed by Thomas Cook staff that her outfit - a cropped top with spaghetti straps and high-waist trousers that exposed a section of her midriff - was "inappropriate" and "causing offence".

According to Emily, there was four flight attendants trying to get her luggage to take her off the plane.

Responding to a tweet saying it was unsuitable to wear underwear on planes, Miss O'Connor said she had bought the item in the "summer tops" section of Zara a year ago.

Emily was given a jacket by her cousin and the staff would not leave her until she put the jacket on. Her humiliation was intensified, she said, when someone from the airline made comments over the speaker about the situation.

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She then told BirminghamLive: "I have never felt so vulnerable or humiliated, it was horrific".

Emily O'Connor, 21, from England took to Twitter to detail the alleged incident and called out airline staff, who she claims harassed her and verbally abused her after she boarded the plane.

CNN has contacted O'Connor for comment.

"We are sorry that we upset Ms O'Connor", the airline said in a statement seen by CNN.

Thomas Cook Airlines said it has apologized to O'Connor and the airline's cabin services director had spoken to her "to find out more information" about the incident.

Thomas Cook has since apologised to Miss O'Connor, saying they "could have handled the situation better".

The airline said as per its clothing policy, customers wearing "inappropriate attire [including items with offensive slogans or images] will not be permitted to travel unless a change of clothes is possible". A man then shouted "Shut up you pathetic woman". It also states that passengers must wear footwear while on the aircraft.

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