Delta enters the seat recline wars

A Delta Air Lines A320 passenger jet taxis at the Salt Lake City international airport

It also means that there's more space for folks in the middle and window seats to wriggle out of their spots to get to the aisle and, say, head to the restroom. Coach seats will be adjusted to recline 2 inches from the top of the seat, down from 4 inches; first-class seats will be reduced to 3.5 inches from 5.5 inches.

"That is not the intent here", Dimbiloglu told The Points Guy. "It's all about protecting customers' personal space and minimizing disruptions to multitasking in-flight". Leg room will not be affected, Delta says.

'I have to turn them sideways, and it's worse when the seat drops back'.

The A320 jets affected mostly fly quick one- to two-hour trips in North America. They've announced that they're going to reduce seat recline by 50 percent on select planes.

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Delta told The Points Guy that too many laptops have been struck by the reclined seats, and the reclined seats make it hard for passengers behind to watch video screens.

While it may sound like a chance for the airline to stuff another few seats into an already tight aircraft, airline officials promise that's not what they're doing.

Delta Air Lines will reduce the amount that seats recline on some planes by about 5cm, aiming to preserve the workspace of multitasking business travellers. Or, at least, Delta doesn't think so.

Instead, it seems to have recognized that travelers on the shorter domestic flights are busy working on laptops or watching TV on their seat-back screens, two activities that are hampered by the person in front of you who suddenly slips into a full recline. According to The Points Guy, though, the airline has no plans to do so yet. You might want to make sure you're fully stocked on canned goods, because now, Delta is making yet another move to increase customer satisfaction.

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